JL Tree service scammed me!

Herndon, Virginia 1 comment

Is it normal or legal for a tree company to start charging you the minute they call you and are on their way and then talk to you for a half an hour once they arrive?Only when I asked the crew manager when to "start the clock" (as I was paying on an hourly basis) did he say the minute he called me from his truck which was over an hour earlier.

I paid $275.00 for the first hour in which nothing had been done.I feel like I was scammed, since I was not told this in advance nor was this in the estimate they gave me.


Atlanta, Georgia, United States #779730

I'm not sure if this is truly a complaint for our company, but it doesn't sound like our employees. We are an honest tree company in Northern VA. Would love to know who made this complaint.

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